Page 6 - Utility Bill Pay Operational Flow6.23.20
P. 6
Remittance Process
REMITTANCE PROCESS
• Once the Utility company collects customers’ premiums, they will remit to AIG on a monthly basis
• The Utility will submit an activity report to accompany each remittance. This report will include the following information:
o Customer Name(s)
o Customer Address
o Monthly Premium collected
o AIG customer #
o Billing period
o Amount of monthly bill prior to adding UBP premium
• The monthly file will be posted to the same SFTP previously mentioned in the Billing section. The TPA will coordinate setup of the transmission of the files.
HIGHLY CONFIDENTIAL
