Page 2 - 2020 Vision
P. 2

Some of our key achievements
Achieved Property Week All-Stars Employer of the Year for 2016
Creation of integrated mobilisation, project and recti cation team
Formation of dedicated RPM Management team with strong regional governance
Development of signi cant Asset Management capability, securing contracts with companies such as Aviva and PGIM
Commendation from
‘big 4’ auditor on account management for SPVs
Dedicated Service Charge Accountants by region
Embedding our Company Values
Industry leading in-house debt recovery
Development of IT systems including
survey app and work ow
50% growth of Portfolio business and movement into the Build to Rent PRS market
Growth of our Commercial Property division
Entry into the Commercial Facilities Management arena
Controllable scheme losses signi cantly reduced
Creation of IPM to address the prestige market with hotel-quality on-site teams
Retention of ISO 9001 & OHSAS 18001 accreditations
Securing many signi cant block management wins
..Establishment of internal surveying operation
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