Page 19 - PRS Brochure

Aldington Capital
Background
Mainstay were rst instructed by Aldington Capital in the early 2000s to manage a UK wide portfolio comprising 258 ats all of which were let under either statutory tenancies or ASTs.
Scheme Overview
Since this initial Instruction our relationship with Aldington Capital has grown based on our customer service delivery,
void management and rent collections. is has led to us being instructed to provide tenant / asset management service on its three remaining residential portfolios meaning that we are now their sole residential portfolio managers.
Our relationship with Aldington Capital has therefore grown from an initial 258 units to just under 800 with an annual rent roll in excess of £4.7 million per annum.
Our Approach
Our primary role and responsibilities are:  All aspects of tenant management
 Rent collection and arrears recovery
Aldington Capital, London
 Ensuring that the portfolio remained full compliant
 All tenant interfaces and responsibility for customer service
 Provision of strategic advice on whether properties should
be held or disposed if / when they became vacant, including
payback appraisals on refurbishment
 Managing the Lettings process where a decision was taken to
hold a property
 Supporting the sales process where a decision was taken to
dispose of a property
 Preparation of asset plans for individual properties
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