Page 2 - Luna Rise Proposal

Contents
Executive Summary Development Overview
Site Visit
Location
Management Strategy Staffing Strategies Security Arrangements
Proposed Management Team 7 Management Proposal Fees 8 Integrated Property Management 12
Customer Experience
Developing an Authentic Community Operational Excellence
3 Scope of Services 20
4 Financial Management Control and Reporting
Mechanical and Electrical Equipment
Tendering of Maintenance Contracts
Major Works
Capital Expenditure (CAPEX) strategy for Reserve Fund Collection
Customer Portal and Data Protection
Conclusion 26 Case Studies 27
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LUNAR RISE | Digbeth Birmingham