Page 4 - Mainstay IPM Brochure
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Creating a Community
We believe in looking after residents’ homes, not just buildings. Of course, we ensure the safe, secure and compliance aspects of properties in our care, that is a given. But we also recognise our residents want to feel at home and to be part of a caring and signi cant community.
The bene ts of belonging to a community are well documented. People residing in communal properties often enjoy the sense of belonging, engagement and friendship, where they share similar values and a common identity.
There is an emerging culture of people who place more value on life experiences than possessions. They are prepared to a pay a premium to buy into a lifestyle of luxury through exclusivity. The building they live in may have its own history re ected
in the  nishes, artwork, and furnishings. These buildings have well designed communal areas where residents will meet in the lounge area or roof garden, go to the on-site gym, socialise at summer BBQs or festive parties, all combining to create an exclusive hotel style of living.
For our clients, this focus on creating a meaningful community alongside delivering  rst class property management, makes your property stand out.
Below, is a small sample of the work we do in creating communities:
 White label branding and identity promotes a sense of joint belonging for residents
 Regular residents’ forums ensures residents are informed and included in decisions
 Bi-lingual residents’ handbooks to help integration and inclusion
 Negotiating exclusive discounts for residents with local businesses
 The Midlands Mainstay team, working in partnership with the Canal and River Trust, local residents and neighbours, volunteer one day per month to help keep the local canal side clean and tidy, for the bene t of the wider community
 Supporting charitable organisations, such as the ‘Choir with No Name’, who have performed at a number of events in London and Birmingham properties
 On site gym and spa facilities with personal training options  Summer picnic at Queen Mary’s Place
 Christmas party at Marine Wharf
 Casino nights at Glass house Gardens
 Community events including social events in local restaurants with joint promotion and o er discounts
 Adult and child yoga classes
 Fruit cup days, mini desert days, tea and co ee mornings  Halloween pumpkin carving
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Through our dedicated marketing and brand standards team we strive to create and maintain a development where people
want to live, work and enjoy life.
Neal O’Grady
Managing Director IPM


































































































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