Page 8 - DLG Newsletter December 2020

DID YOU KNOW?
Booking a holiday
For Mainstay colleagues:
Holiday requests should be made through the online iTrent system, where they can be authorised by your line manager.
Website Link: employee. mainstaygroup.co.uk/ tlive_ess/ess/index. html#/login
Login Screen
The screen that appears when you access iTrent will ask
for your username and your password.
Your User Name will be your first and last name with no spaces e.g. MICKEYMOUSE.
Your Password will be your National Insurance Number. The letters should be capitals.
Once you have entered these details you will be required to input a new password.
This password should not
be the same as your national insurance number.
Once logged in to the system, you will be able to access your payslips, book holidays and make changes to any personal details.
For Ascot colleagues:
Holiday requests should be made through the online People system where they can be approved by your line manager.
Salary Extras
For Mainstay colleagues:
A discount voucher scheme offering deals on days out, travel, special events across the UK, Europe and beyond.
Simply visit the Salary Extras website and register on the site using your Mainstay email address to access the available discounts.
www.mainstaybenefits.co.uk
Sickness
Absences
For all colleagues:
For any sickness absences please follow the sickness process and ensure you have contacted your line manager on each day of your absence.
Useful Information
Mainstay Employee Services Payroll
T: 01905 362394
DLG Alert Line
T: 0800 316 0516
Ascot Services HR Team
T: 01942 872020
Property Helpdesk
T: 0345 301 4828
E: dlghelpdesk@ascotservices.net
Our Employee Assistance Programme is available to support you and your family. The AVIVA EAP line is available 24 hours a day by telephoning: 0800 015 5630
DLGTeamFeedback@mainstaygroup.co.uk
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