Page 18 - Royal Arch at The Mailbox Proposal
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Credit Control
Mainstay understands that adequate cash ow is of paramount importance in ensuring the smooth running of any scheme. We have a sophisticated credit control system and in-house debt recovery team whose approach to credit control is rigorous and robust.
Their role is to collect all unpaid service charges in a timely and conscientious manner, to provide e cient service to our customers and to support our Property Managers. Additionally, we aim to challenge, innovate and continually improve our processes to maximise cash receipts.
Financial Reporting
The degree of client involvement in managing funds and cash ow can be built into the management agreement.
We have developed a transparent and clear format for nancial reporting. Our commitment accounting process allows us to create bespoke “live” reports to include recommendations and actions taken. These can be produced to encompass bank reconciliation, creditors, debtors, cash held, voids, nancial tendering, purchase orders, sinking funds, ancillary income and expenditure.
8.5 Mechanical and Electrical Equipment
To keep pace with the increasing technical complexity of residential developments, Mainstay has taken an industry lead and directly employs a team of Mechanical and Electrical engineers. We would involve our in-house experts onsite in M&E areas including:
Fire systems
Door entry systems
Communal television system Emergency lighting
Electrical circuitry
Car park barrier
Lifts
Mainstay will compile an updated assets register using industry leading Kycloud asset management software, to identify each piece of equipment. This will allow us to monitor that equipment is t for purpose, operating e ciently and e ectively, covered by a suitable maintenance contract, subjected to regulatory inspection, and enables life cycle cost analysis in conjunction with a planned maintenance programme.
This also provides traceability and ensure all plant equipment and utilities are charged to the correct service charge or customer.
Our approach is intended to not only ful l the legal requirements placed on the Duty Holder, but also to protect the assets and extend the working life of installed M&E equipment.
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Mainstay Management Proposal: Royal Arch Management Company Limited
