Page 9 - 2020 Vision

9
Our Values
Caring
Taking Ownership
Unity
Customers: We listen to our customers and understand their needs.
People: We value, respect and support each other to be the best we can.
Business: To be the agent of choice for our markets and the employer of choice for our team.
Environment: We are aware that our actions impact others and that we have a responsibility to care for the wide community and live in.
Customers: We are committed to deliver excellent customer service, ensuring there
is a conclusion to every customer interaction.
People: We commit to the success and welfare of our colleagues.
Business: We treat the brand in line with policy and guidelines, and understand that our individual actions, no matter how small impact the brands wider perception.
Environment: The environment and the impact we have upon it, require us to seek new ways to make ourselves work smarter and more eiciently.
Customers: We nurture customer relationships and communicate openly and in a timely manner.
People: We share ideas, adapt to situations and ensure talent is developed.
Business: We all work for the greater business and support each other to ensure we reach our goals.
Environment: We support initiatives and search for new ways to ensure we protect our environment.