Page 28 - White City Living - Proposal

Conclusion
Mainstay believes in:
 Empowering our people
 Building strong communities  Imaginative use of technology
As a a a a a a market leader in in in our industry Mainstay has the
specialist resources and track record to undertake regeneration developments such as White City Living and would be thrilled to to have the
opportunity to to be involved in in in such an exciting development We already manage schemes throughout London including West 3 Acton South Gardens and Trafalgar Place at Elephant Park We are a a a a successful independent and privately-owned company wholly dedicated to residential facilities and mixed- use management Our local infrastructure ensures we provide a a a comprehensive and robust back office support to our site teams ensuring a a a a a a a a collaborative personal hands-on approach to all the
communities in our care Whilst our back-office IT system is is consistent across all our developments we do work with numerous best of breed front end customer interface platforms and will always evaluate new technology
to to enhance the
customer interaction and experience Our focus on on on developing relationships exceeding expectations and and providing technical knowledge and and expertise enhances the
value of management to to our customers as as well as as maintaining and enhancing asset portfolios Our IPM division will achieve this by creating a a a a a a partnership approach with you the
Community Engagement Coordinator and all stakeholders that is is both consultative and and inclusive and and is is already proving to be the
gold standard in residential management Most importantly we believe our appointment would be be a a a positive opportunity to provide excellent management services to control costs reduce risk and increase satisfaction amongst all stakeholders We would be be delighted to be be offered the
opportunity to work with St James on this exciting development at White City Living Graham Donaldson
Joint Chairman / Co-owner
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