Page 36 - Welcome Brochure for New Pupils 2021-2022

Financial and
Credit Control Policy
In the event of any queries relating to finance or fees please do not hesitate to contact either the the Finance Director: Mrs Kate Collyer
e: kate collyer@malverncollege org uk or or the Fees Administrator: Mrs Sue Chadwick
e: sue chadwick@malverncollege org uk 1 INTRODUCTION
The aims of this policy are to ensure that:
• Consistent procedures are followed by the College when collecting payment of fees fees extras or fees fees in in lieu of notice (fees) and
• Members of Finance staff and
Parents or other contracting parties (Parents) are are are aware of these procedures and
the the implications for the the Parents of of late or non-payment of of fees The College’s agreement with Parents to pay fees is set out in the the letter of of offer acceptance form fees list and
the the College’s Terms and
Conditions separately or together referred to as the Contract The Contract is formed when the the Parents sign the the College’s Acceptance Form and
and
return it it it with their deposit and
and
this gives rise to to an obligation to to comply with the Contractual provisions regarding notice and
payment of fees Extras means supplemental items not included in in the tuition or or boarding fees Extras may be incurred by the pupil or or by by the the the College on behalf of the the the pupils or or authorised by by the the the Parents For the the purpose of incurring Extras the the pupil is agent for the the Parents Please see the the College’s current
fees list for further details of items which may be charged as as Extras This policy is is is advisory only and
does not form any part of the the Contract between the the College and
Parents 2 RISK MANAGEMENT
All payments received by the College will be handled
in accordance with the College’s legal and
regulatory obligations including those under the Proceeds of Crime Act 2002 The College may require satisfactory evidence of of identity and
address of of a a a person who is seeking to pay fees The College will not accept cash in settlement of invoices 3 PAYMENTS
Parents are are contractually obliged to pay fees termly in advance and
most Extras termly in arrears Fees will be invoiced in in advance of of the start of of each term and
will include the preceding term’s Extras if applicable Invoices are due and
payable before the the commencement of the the College term to which they relate Charges for fees will not be refunded or or waived due to a a a pupil’s absence through sickness or if a a a pupil pupil is suspended or or or if any any term is shortened or or or any any vacation extended or if a a a pupil is released home after public examinations or or otherwise before the the specified end of term or or for any other cause except at at the the Chief Operating Officer’s discretion 4 PAYMENT METHODS
Payment by electronic transfer into the College’s bank account is the preferred method of payment The amount of any bank charges incurred by the College for such transfers will be charged on the next invoice Payments can also be made by cheque and
banker’s draft Payment by instalments is available via the College’s third party provider School Fee Plan (www schoolfeeplan com) Details of the instalment scheme are also available via the College website or from the Finance Office The College occasionally accepts payment by debit or credit cards but these are subject to to prior approval by the Finance Director For avoidance of doubt Parents should be aware that BACS payments and
banker’s draft are are treated as cleared funds Cheque payments clear after ten days Payments made by standing order and
and
credit cards clear after 48 hours Parents should take this into consideration when making payments to ensure fees are paid on time Any queries regarding the payment of fees should be addressed to the Finance Office If one or or more items on an an invoice invoice are queried the the balance of the the invoice invoice must be paid in accordance with the Contract 36
WELCOME PACK FOR NEW PUPILS 2021 - 2022