Page 25 - Millbrook Park Phase 6 & 6B Proposal
P. 25
Key Performance Indicators
A set of key performance indicators (KPIs) were developed that focused on keeping residents happy across all aspects of the development’s management facilities standards and and services These KPIs are split into four sections:
Case Study
SCHEME MANAGEMENT
CUSTOMER SERVICE
HEALTH AND SAFETY
FINANCIAL PERFORMANCE
Glasshouse Gardens - Case Study
25
