Page 57 - JuneA-ZScholar Listing2021scopus

Challenges of and Solutions for Developing Tailored Video Interventions That Integrate
Multiple Digital Assets to Promote Engagement and Improve Health Outcomes: Tutorial
C Harshbarger, O Burrus, S Rangarajan, J Bollenbacher, B Zulkiewicz, ... (2021)
JMIR mHealth and uHealth 9(3), e21128

Safety and diagnostic yield of transbronchial lung cryobiopsy by flexible bronchoscopy using
laryngeal mask airway in diffuse and localized peripheral lung diseases: A single …
MK Goel, A Kumar, G Maitra, B Singh, S Ahlawat, P Jain, N Garg, ... (2021)
Lung India: Official Organ of Indian Chest Society 38(2), p. 109

The effect of service improvisation competence on hotel performance
E Secchi, A Roth, R Verma (2020)
International Journal of Operations & Production Management, cited by 2 (2.00 per year)

Service Chains' Operational Strategies: Standardization or Customization? Evidence from the
Nursing Home Industry
L Kong, K Hu, R Verma (2020)
Evidence from the Nursing Home Industry (May 20, 2020), cited by 1 (1.00 per year)
Employee wellness on the frontline: an interactional psychology perspective
D Solnet, M Subramony, M Golubovskaya, H Snyder, W Gray, O Liberman, ... (2020)
Journal of Service Management, cited by 1 (1.00 per year)

Fostering innovation through stakeholders’ engagement at the healthcare industry: Tapping
the right key
M Segarra-Oña, Á Peiró-Signes, R Verma (2020)
Health Policy 124(8), pp. 895-901

Call for Papers—Special Issue of Service Science: Reimagining the Science of Service in a Post-
Pandemic World
M Fisher, A Neely, R Verma, S Benjaafar (2020)
Service Science 12 (2-3) 119

The Effect of a Companion’s Role-Play Quality on the Patient’s Perceived Healthcare Service
Quality
J Li, J Kim, R Verma, S Choi (2020)

서비스경영학회지 21(1), pp. 1-41