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us/library-vision-mission-goals/), striving to establish a smart library operating on 4 smart principles:
smart collection, smart user education, smart service and smart technologies. The library also has a
strategic plan to set key priorities and address the information needs of the VinUniversity learning
community at all levels (Appendix 3: Library Strategic Plan AY 22-23). The library has service standards
and key performance indicators in place, achieving the highest rating at the university internal survey
rating (Appendix 4: University internal survey rating AY 21-22) in terms of service excellence.
The VinUniversity Library homepage (https://library.vinuni.edu.vn/) provides access to electronic
resources, including research databases and journal indexes, e-journals, e-books, online reference
resources, electronic data resources, and bibliographic citation management software (Endnote).
Students have access to all resources licensed to the VinUniversity community as well as Internet
resources freely available to anyone. The library uses an open URL link resolver to enable users to link
directly from research databases to the Library full-text electronic journal subscription or to the library
catalogue record for holdings with call number information. It is also interoperable with Google
Scholar with full-text linking to VinUniversity’ s library e-resource holdings with “get it@VinUni”. The
library system also supports almetrics, informing user the popularity and research impact of the
retrieved library items online.
The library has provided a quality and balanced collection to support VinUniversity’ s teaching,
learning, and research. The library made a strong commitment to maximize the use of OER and open
textbooks to support open access and reduce students’ textbook cost with the Library guide to Open
Knowledge Scholarship (https://library.vinuni.edu.vn/resources/open-knowledge-scholarship/). To
foster student’s digital fluency and bolster student success, the library has conducted several
workshops on electronic publishing, research skills, academic integrity, and VR technology training. The
library has two studios and a maker lab with 3D scanner/printer, VR headset and button maker to
support experiential learning and entrepreneurship. The library also houses the entrepreneurship lab
which serves to develop entrepreneurship mindset and skills of the university communities. The library
has also played a key role in supporting research, helping the university to track faculty’s research
footprint with the establishment of the Scopus institution profile wizard, To support scholarly
communication and knowledge mobilization, the library has established an online university bookstore
for university publications (https://library.vinuni.edu.vn/services/e-bookstore/).