Page 18 - Windsor Gate at Market Commons Proposal

Management Proposal for Windsor Gate at Market Commons

Comprehensive Duties to be Performed

Tradd Management works at the direction of the Board of Directors. Our company will perform the
necessary duties to ensure your investment is protected at all times. Our management agreement will
outline these duties and may include: portal development; maintenance and accessibility;
communications and correspondences; secure record maintenance; meeting attendance and preparation
of documents; assistance with professional consultants; assist the Board of Directors with developing and
maintaining policy procedures and permanent files; assist the Board of Directors with reviewing and
maintaining property standards and regulations; assist the property owners and the Board of Directors
with complaints and compliance; assist the Board of Directors with the development of rules &
regulations; monitor card access and security for the amenities; assist with the distribution and collection
of association assessments; provide necessary financial reporting as requested by the Board of Directors;
perform disbursement procedures as required by the Board of Directors; assist the Board of Directors
with annual audits and tax returns; prepare and maintain financial reports and produce monthly reports
as required by the Board of Directors; assist the Board of Directors in the preparation of the annual
budget and reserve funding; work with owners and contractors to complete maintenance requests per
the Board of Directors direction; monitor the performance of contractors; assist with the procurement of
goods as established by the Board of Directors; perform property inspections; establish emergency
procedures.

Bidding Procedure

Upon direction by the Board of Directors, Tradd Management will procure contractor bids for all services
to be provided. A Scope of Services will be created by management, revised and approved by the Board
of Directors and submitted to all contractors with a cover letter for directions and deadlines for
submissions. Tradd Management will coordinate and supervise work from beginning to completion of all
contracts.

Standard Performance Metrics

Tradd Management tracks its performance for each property through predetermined processes. All
Association operations will be reviewed on a regular basis and maintained in the software system.
Performance metrics may include but are not limited to the following: communications and
correspondences, record keeping, meeting procedures, community standards and regulations, operating
policies and procedures, rules administration and development, financial management and reporting,
and common area services maintenance to include management and supervision.

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