Page 18 - Tradd Management Proposal

Management Proposal for Town Centre Commons

Comprehensive Duties to be Performed

Tradd Management works at the direction of the Board. Our company will perform the necessary duties
to ensure your investment is protected at all times. Our management agreement will outline these duties
which will be agreed upon by the Board and Tradd Management. Duties may include: website
development, maintenance and accessibility, communications and correspondences, secure record
maintenance, meeting attendance and preparation of documents, assistance with professional
consultants, assist the Board with developing and maintaining policy procedures and permanent files,
assist the Board with reviewing and maintaining property standards and regulations, assist the Board with
complaints and compliance, assist the Board with the development of rules & regulations, monitor card
access and security for the common areas, assist with the distribution and collection of rents, provide
necessary financial reporting as requested by the Board, perform disbursement procedures as required
by the Board, assist the Board with annual audits and tax returns, prepare and maintain financial reports
and produce monthly reports as required by the Board, assist the Board in the preparation of the annual
budget and reserve funding, work with owners and contractors to complete maintenance requests per
the Board direction, monitor the performance of contractors, assist with the procurement of goods as
established by the Board, perform property inspections, and establish emergency procedures.

Bidding Procedure

Upon direction by the Board, Tradd Management will procure contractor bids for all services to be
provided. A Scope of Services will be created by management, revised and approved by the Board and
submitted to all contractors with a cover letter for directions and deadlines for submissions. Tradd
Management will coordinate and supervise work from beginning to completion of all contracts.

Standard Performance Metrics

Tradd Management tracks its performance for each property through predetermined processes. All
operations will be reviewed on a regular basis and maintained in the software system. Performance
metrics may include but are not limited to the following: communications and correspondences, record
keeping, meeting procedures, property standards and regulations, operating policies and procedures,
rules administration and development, financial management and reporting, and common area services
maintenance to include management and supervision.

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Myrtle Beach, SC | Greenville, SC | Charlotte, NC 17

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