Page 58 - English for Tourism

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Ticketing Officer : Yes, sir. We can lease the return date open. But the return
portion of the ticket must be used within 30 days.
Customer : Okay, that will be no problem.
Ticketing Officer : Your tickets come to 558 dollars. How would you like to
pay for them?
Customer : I’ll have my secretary come pick them up. She can pay for
them then.
Ticketing Officer : Okay. The tickets have to paid on week before departure or
your reservation will be cancelled.
Customer : I’ll send my secretary over this afternoon.
Ticketing Officer : That will be fine. Does she now where our offices are
located?
Customer : Yes. She’s been there before.
Ticketing Officer : Okay then, Sir. I have two round-trip tickets in the name of
Dick and June Greene. The Chicago-Evansville flight. The
portion of that ticket is confirmed for Friday, June 21st at
7.15.
Customer : That is correct.
Ticketing Officer : The return portion has been left open. The total price comes
to 558 dollars and we should expect your secretary to pict
the tickets up at the office this afternoon.
Customer : Thanks very much.
Ticketing Officer : Our pleasure, sir. I hope you enjoy flying with Silver
Airways.
Customer : Goodbye.
Ticketing Officer : Goodbye.

Video 3 : Reporting Missing Luggage
Watch the video and practice

Source: https://youtu.be/BPTBUw_Ss8I?si=vQFnOcXT3P1YTT1u