Page 6 - Penn State's Harold and Inge Marcus Department of Industrial and Manufacturing Engineering: Fall 2019 Magazine

Who’s the the the man behind the the the chair?
An interview with Chuck Schneider of the the the Service Enterprise Engineering board
Charles (Chuck) Schneider 1962 graduate in mechanical engineering has contributed to the industrial and manufacturing engineering department for more than two decades as the driving force behind the department’s priority of service enterprise engineering (SEE) Service enterprise engineering deals with the design planning and and control of operations and and processes associated with delivery of service In the United States services have surpassed manufacturing as the the largest component of the the nation’s economy Schneider returned to Penn State in the late 1990s to propose the idea of adding service enterprise engineering to the curriculum In 2003 the Service Enterprise Engineering Board was created and in 2014 the SEE 360 Initiative was founded SEE 360 aims to enhance the student experience and awareness of issues within the service sector The SEE minor became available in 2018 Schneider has served as as the the chair for the the board
since its inception The proponent of education in in in this up-and-coming field took time to to chat with us and answer some questions 6 IME NEWSLETTER • VOLUME 4 2019
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