Page 23 - ProService Boise Clients
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WHAT TO EXPECT
Quality Assurance
As a “Red Carpet” service provider,
ProService treats the Quality
Assurance process with the highest
importance.
8-10 interactions are evaluated every
month for every agent.
Whether it is a phone call, email,
chat session, or social media
interaction, we have a quality control
process in place to guarantee that we
consistently deliver the best possible
service.