Page 23 - ProService Boise Clients
P. 23

WHAT TO EXPECT


          Quality Assurance






                                                                               As a “Red Carpet” service provider,

                                                                                    ProService treats the Quality
                                                                               Assurance process with the highest

                                                                                                  importance.


                                                                             8-10 interactions are evaluated every
                                                                                         month for every agent.


                                                                                 Whether it is a phone call, email,

                                                                                    chat session, or social media
                                                                             interaction, we have a quality control

                                                                             process in place to guarantee that we
                                                                              consistently deliver the best possible

                                                                                                     service.
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