Page 163 - ITIL® Foundation 3.15
P. 163
Financial Management Process
Financial Management Process
The financial management process looks to ensure that the service provider understands the monetary requirements for delivery of services. identifying, Documenting and Agreeing on the value of the services being provided enhances the control required to deliver appropriate quality and quantity of service. By quantifying the value of the service (as perceived by the customer), understanding the underlying asset requirements and appropriate operational forecasting, service providers can better manage the monetary control needed to deliver appropriately.
Copyright © 2018. Knowledge ToolWorks. All Rights Reserved.
