Page 164 - ITIL® Foundation 3.15
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IMPORTANT TERMS
A - Accounting (understanding where the money went) B - Budgeting (understanding where we will spend the money)
C - Costing (understanding all of the cost involved in delivering services)
D - Charging (where appropriate, being able to charge or collect for services)
Financial Management for IT Services Process
Purpose:
Official – to secure the appropriate level of funding to design, develop and deliver services that meet the strategy of the organization.
At the same time financial management for IT services is a gatekeeper that ensures that the service provider does not commit to services that they are not able to provide.
Unofficial – Manage the Money. Budgeting, Accounting, Costing, Charging.
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