Page 21 - ITIL® Foundation 3.15

Risk Mitigation
Risk
Responsible for Mitigation
Mitigated by:
Risk of wrong investment decisions
Service Strategy Processes - all
Research, understanding of customer and the business.
Risk of unavailability of infrastructure or services
Availability Management
maturity in planning and delivering of availability, understanding the criticality of specific services.
Risk of not having enough of something
Capacity Management
maturity in planning and delivering the correct capacity to ensure just enough.
Risk of information being incorrectly released, or corrupted
Information Security Management
Security Policy and procedures
Risk of Disaster affecting operations
IT Service Continuity Management
Continuity Plans and procedures
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