Page 50 - Report on Virtual Collaboration Completed
P. 50

Contents                      A. Check-in Procedure

                                             B. Hotel Facilities


                                             C. Room types  and Amenities
                                             D. Laundry Equipment & Process




               A. Check-in Procedure

               Activity                      1. Greet the guest.

                                             2. Ask the guest’s ID & booking confirmation.

                                             3. Copy the guest ID & prepare the registration

                                             form.

                                             4. Reconfirm the guest booking.

                                             5. Ask for a guarantee pay.

                                             6. Check the registration card and return the

                                             guest ID.

                                             7. Explain and Upsell the hotel products.

                                             8. Call the bellboy to escort the guest

               B. Hotel Facilities


               Activity                      First Floor
                                                   Lounge


                                                   Reception area

                                                   Washroom (Male/Female)

                                                   Banquet Area

                                             Second Floor

                                                   Conference Hall

                                                   Bart and Private Room

                                                   RPHUKET Studio
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