Page 67 - SIS
P. 67
LEADERSHIP INSIGHT WORLD OF SIS SUSTAINABILITY AGENDA ENVIRONMENT SOCIAL GOVERNANCE
SAS Daelibs • Reduce time from issuance of contract frequency of foot patrols. This system SXP is currently trialling iOps, a software
and employment pack to completion involves installing small, inconspicuous platform designed to provide real time
It is Workforce Task & Tracking
Management System. We implemented (pre-DocuSign the turnaround could be NFC tags around sites, which guards access to a suite of reports, visibility of
SAS Daelibs at several client’s sites. 7 – 14 days). Now it is approximately 2 must physically walk to and scan when rosters and KPI tracking.
days. conducting their check. Once scanned, SXP is currently migrating Zoho, our CRM
The workforce task and tracking • Improved candidate to employee the system records the date, time and to the more versatile NetSuite. Along with
management system incorporates experience specific location of each visit, which advanced service reporting capabilities
strategically placed near-field can then be used to generate various for our customers, NetSuite is a valuable
communication (NFC) & Bluetooth • HR and Recruitment have more time to performance reports. tool for the Sales team, to track leads,
beacons. recruit and less administration time
Guards also use the Infield App to access conversions and revenue pipelines.
The data collected can be used to live • Compliance SXP Portal, our incident reporting system.
track and monitor the completion of From here, guards electronically submit Platform 4 Group
patrols and any specific tasks required Southern Cross incident reports in real time, attach
of our officers during that patrol on the Protection photos or video files if applicable, and P4G has been conducting an audit for
interactive system mapping. send these reports to clients. this entire year to ensure that all of our
SXP, recognised as an innovator, has contracts and employee details and proof
Benefits include: Rostering and electronic of work are digitalised.
sought multiple technologies to act as
• Increased transparency and force multipliers for our customers as well timesheets We use Talent Management System
accountability as implementing several new applications Emplive is our rostering and timesheet (TMS) to manage employee training
for our in-house administration. system, accessible via a phone App requirements and communicate policies,
• Better situational awareness for guards and an online portal for procedures, instructions and memos to
Real time vehicle tracking and
• Monitor officer safety and allocate managers. A convenient hand-held the wider workforce.
officers to respond to incidents/ proof of service system for guards to view rosters, apply
emergency response. Fleetmatics is a real-time vehicle tracking for leave and log on and off from shifts.
DocuSign and driver behaviour monitoring system. • A streamlined and fast method for
It allows us to identify our guard’s routes,
We have implemented DocuSign for speed and driving behaviour such as managers to view rostering clashes,
issuance of employment contracts and harsh braking coupled with insights on shifts that require filling and leave
employment packs. Benefits of DocuSign: historical evidence of our guards’ location. requests awaiting approval
This system greatly contributes to • A database of guard qualifications,
• Elimination of paper-based onboarding
increased driver safety, reduced fuel costs including licensing and certification
• Improve recruitment time to hire and improved customer response time. details and expiry dates
• Reduce error rate of manual document Onsite guard verification and • Ability for managers to view guard
completion and the additional time incident reporting contact information and roster
taken to follow up candidates to Infield is an App-based system that history, including hours, locations, and
correctly complete timesheet entries
allows us to monitor the time, route and
65