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declarations of Non-Performing Assets (NPAs). At BCT   Ÿ EWS certified by the Institute for Development and              Retain: The banking industry is also a custodian and measure   compete against global competitors unless you have unique
               Digital, we immediately launched a survey to assess the   Researching Banking Technology  during  Banking                of our country’s progress. It’s the pillar behind the fiscal   strength.
               readiness of banks in managing credit risks. We released the   Technology Innovation Contest  2018                       economy that we portray to the international community.
               report, “Practitioners’ Insights on Credit Monitoring”, in                                                               I’d like it to remain that way.                   Play on your strengths and believe in yourself. Keep learning
                                                                 Ÿ TECHNOVITI AWARD 2020 by Banking Frontiers
               2016. It eventually helped us build the first-ever Early                                                                                                                   continuously. To earn trust, you have to consistently lead by
                                                                 Ÿ The innovation of the year – Stevie Award winner, 2019               One thing you have to let go off as an            example.
               Warning System (EWS) for credit risk and fraud detection.
                                                                 Ÿ FinTech Innovator of the year at Elets BFSI Game                     entrepreneur/leader?
               We believed that we have to provide a disruptive product   changer Summit 2019                                                                                             About Jaya Vaidyanathan
               that combines the RBI guideline with disruptive technologies                                                             Let go of emotional bias while making decisions. Incorrect
                                                                 Ÿ Overall risk management solution provider of the year at                                                               Jaya Vaidhyanathan is the CEO of BCT Digital, Bahwan
               such as AI and predictive analytics to remove human bias in                                                              decisions are inevitable; we can try to make it right, but
                                                                   CISO Summit 2019                                                                                                       CyberTek (BCT) Group, a global technology company
               the credit decision process and provide greater transparency                                                             sometimes it is best to cut your losses, learn from mistakes
               to the credit system. The system toggles across 3,000 data   In your opinion what is the most signicant aspect of       and move on.                                      specializing in Digital Transformation, Predictive Analytics and
               points and triggers automatic alerts on possible fraud or                                                                                                                  IoT. She joined as an ‘intrapreneur’ and kick started their
                                                                 leadership?                                                            Whom do you owe your success to?                  FinTech initiatives. This was to build global quality products for
               defaults, equipping bankers with qualitative and quantitative
                                                                                                                                                                                          the Indian Banking systems keeping in mind the unique
               measures of credit risk on a near real-time basis. This has   It is the ability to inspire others. . Integrity, trust and passion   My team. They have invested in my vision, have been the
               now become a compliance requirement for not only banks   are the vital ingredients. The ability to swoop and soar is an   stepping stones to my success, and contributed towards   challenges and culture of the banking system in India.
               but also for NBFCs and is now a gold standard in the credit   important skill.                                           getting me where I am today.                      At BCT Digital, Jaya started FinTech’s risk management product
               monitoring space globally.                                                                                                                                                 portfolio, today, known as rt360. What started as a product to
                                                                 Celebrating shared success and a positive attitude ensures a           The team is encouraged to come up with new ideas
               EWS implementations average $50 billion asset size, nearly   good morale and controls attrition. We treat each other as   regardless of how impractical it may sound at first. We then   track and reduce NPAs, the product portfolio now addresses
               7 million customer records (monthly), 100,000 CBS   fellow entrepreneurs with Trust and Freedom leading to an            brainstorm and park it under categories – Great ideas that   all types of risks a bank faces, including Model Risk,
               records (daily) and up to 200,000 transactions. An estimated   outcome based culture. I believe that this is a good      are fit for now, immediate future, and distant future. So   Operational Risk, Technology Risk, and Liquidity Risk providing
               12,000 users in 2,000 bank branches across India bear   motivation strategy and a key leadership attribute.              there are no bad ideas and it is just a question of timing and   a much-needed fillip in the banking industry. It combines the
               testament to the success story of rt360 – EWS.                                                                           investment.  So my team is pivot in our collective success.  latest in global technology including artificial intelligence, RPA,
                                                                 Your perception of an empowered society. How far your                                                                    and blockchain. Through these efforts, a new mantra was
               Qualitative outcome                               industry has / can contribute for the same?                            Best thing about your job?                        created: “Reverse Innovation” meaning that products made in
                                                                                                                                                                                          India would have a global reach, instead of the reverse that
               Ÿ Scalable to massive transactional volumes
                                                                 Empowerment is the ability to make choices, let it be for an           The ability to inspire the next generation of leaders.  had been prevalent in global markets for the past decades.
               Ÿ Drill-down reporting                            individual or for the society.
               Ÿ Automated regulatory compliance,                                                                                       What is the legacy we as leaders, leave behind? Our
                                                                 In the example of NPA, the taxpayers and the banks have to             industry is not asset-intensive; it’s not brick and mortar. We
               Ÿ Single source of truth
                                                                 be empowered. The taxpayers are entitled to know what is               will be remembered through our people – the future
                                                                 being done with their money while banks who are
               A single product called EWS can restore 500 M per Bank                                                                   generation of leaders.  How you inspire them matters.
                                                                 custodians of trust need to keep NPA’s under check.
               into our economy per year.
                                                                                                                                        Our industry is at a beautiful juncture with the intervention
                                                                 Anything that brings transparency and accountability into the
               A product made in India for solving systemic issues in our                                                               of the latest technologies -AI/ML of today or the quantum
                                                                 system, reinforces customers’ belief in the system, and puts           computing of the future – we’re now looking at how they
               banking system is now a product of choice in other markets
                                                                 the controls back into their hands – I consider that an
               backed by enhanced regulations in other countries.                                                                       can be applied to our industry to make our collective lives
                                                                 empowering factor. In a way, that’s exactly what our product           better. That’s the best part of my job.
               Ÿ Australian Prudential Regulation Authority  released   suite aims to do.
                 Prudential Standard APS 220 Credit Risk Management                                                                     A message from you to all the future
                                                                 PERSONAL GRID
                 compliance requirement in December 2019                                                                                entrepreneurs/leaders?
                                                                 One thing you wish to change and one thing you wish to
               Ÿ USA’s OCC’S interagency guidance on credit risk review                                                                 It’s a tough road ahead, so hold fast to your dream and
                                                                 retain about your industry?
                 system released in October ’19.                                                                                        don’t give up. Strategize and think through the entire
                                                                                                                                        product journey before launching a product. Prioritize and
                                                                 Change: I want to change the black-box approach to
               Ÿ European Banking Authority (EBA) guidelines on                                                                         focus.
                 enhanced disclosure of NPE & FBE are applicable from   macro-credit decisions made in the country. I want to bring
                                                                 in more transparency and trustworthiness, and restore the              You are not trying hard enough if you aren’t failing or having
                 June 2020.
                                                                 trust of my people in our country’s banking system.                    doubts. Move out of your comfort zone. It is hard to
               Awards




               10  rt360 Less risk, more coffee                                                                                                                                                                       rt360 Less risk, more coffee  11
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