Page 14 - Bullion World Issue 3 July 2021

Bullion World | Issue 03 | July 2021

jewellery by the introduction of a What are the provision of shortage of purity for the weight of such
six digit alphanumeric HUID code penalty for misuse of hallmark article sold and the testing charges
which shall be laser marked on the as per BIS Act, 2016?
jewellery. This HUID code is unique As per section 29 of BIS Act, 2016, any 11. What is the process of
and will be helpful in identifying the person who contravenes the provisions complaint registration in BIS?
Jeweller who has got the article of sub-sections (6) or (8) of section 14 BIS follows a well-established complaint
hallmarked or A&H Centre who has or section 15 shall be punishable with redressal procedure. Complaints
hallmarked the article. imprisonment for a term which may are recorded centrally at Complaints
extend to one year or fine which shall Management and Enforcement
Thus the provision of HUID will help to not be less than one lakh rupees, but Department. Complaints can be made
monitor both the AHC as well as the may extend up to five times the value both offline and online. Online complaint
manufacturer who has hallmarked the of goods or articles produced or sold or can be made through BIS mobile app
article. offered to be sold or affixed or applied BIS CARE or by use of online complaint
with a Standard Mark including Hallmark, registration portal on www.bis.gov.in
Who is responsible for penal or with both. or by sending a mail to complaints[at]
action in case of failure of bis[dot]gov[dot]in . Personally
hallmarked sample? What are the provision of contacting/writing to Public Grievance

Among Manufacturer, Wholeseller, compensation to the consumer officer of the nearest Regional/
Distributor and Retailer the one for any shortfall in purity of Branch office of BIS or directly to the
who has got the article hallmarked hallmarked articles? Head (Complaints Management and
isresponsible for penal action in case of As per section 49 of BIS Rules, 2018, Enforcement Department). On receipt
failure of hallmarked sample. Also the in case of precious metal article not of the complaint it is investigated and
Assaying and hallmarking centre who conforming to the relevant standards, further actions taken for its redressal.
has hallmarked the article is equally such compensation to the buyer/
responsible for penal action in case of customer shall be two times the amount What will happen to the jewellery
failure of hallmarked sample of difference calculated on the basis of for import? The jewellery may be

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