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DP170B.8c   (c)  the request for access is made by the participant’s personal representative
                                             and direct service staff or manager has determined, in the exercise of
                                             professional judgment, that the provision of access to such personal
                                             representative is reasonably likely to cause substantial harm to the individual or
                                             another person.
         Employees and           DP170B.9    The organization will accommodate reasonable requests of participants to
         others with Access                  amend or correct their PHI stored by the organization.
         to PHI, with their
         Manager and the
         Director of
         Information
         Technology, Privacy
         and Data Security

         Director of Information   DP170B.10   The organization will record the reasons for the amendment to or correction of
         Technology, Privacy and             this information and the resolution of the request.
         Data Security
         Employees and Others    DP170B.11   A participant’s request for amendment may be denied if the requested PHI:
         with Access to PHI

                                DP170B.11a   (a)  was not created by the organization;
                                DP170B.11b   (b)  would not be available for inspection under the requirements for individual
                                             rights to access PHI; or
                                DP170B.11c   (c)  is accurate and complete.
         Employees and Others    DP170B.12   The time period for the action by the organization will be extended by no more
         with Access to PHI                  than 30 days.
         Employees and others    DP170B.13   The organization will notify participants of the outcome of their requests.
         with Access to PHI, with
         their Manager and the
         Director of Information
         Technology, Privacy
         and Data Security
         Employees and others    DP170B.14   In the event that another covered entity notifies the organization of an
         with Access to PHI, with            amendment to a participant’s PHI, the organization will amend the respective
         their Manager and the               information by, at minimum, identifying the affected information in the
         Director of Information             designated record set and appending or otherwise providing a link to the
         Technology, Privacy                 location of the amendment.
         and Data Security

























          GES CONFIDENTIAL                                                                                   77
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