Page 49 - ielts speaking actual tests

other students sort out problems with their personal laptops. Besides, I assisted

professors and faculties to set up projectors, to fix printers and copy machines
on campus, and anything related to technical matters in general.

- There were 5 other students who were in the same position as me. We usually
registered work hours based on our own personal schedule, as long as the total
working hours met the job requirement. For one shift, there were usually two
assistants, so that we could help each other out if necessary.

- I loved working at the IT helpdesk for many reasons. First of all, I learned a lot

about computers and other machines. Secondly, I got a chance to talk with many
people around campus and it felt great when you were able to help somebody with
their problems.

VOCABULARY

 helpdesk: [noun] a service in a company or college that gives people information
and help, especially with computer problems.

Example: My university library has a helpdesk, which is very popular with students
who don‟t have much knowledge about using computers.

 business major: [noun] I was studying business as the main part of my course.

Example: As she hopes to live in France, my friend is a French major at college.

 IT assistant: [noun] a person with a knowledge of information technology, who
uses that knowledge to help others.

Example: As an IT assistant, my job is to help students become more expert at using
their computers.

 sort out: [phrasal verb] to deal with your own, or someone else‟s, problems
successfully.

Example: My car would not start, but the mechanic sorted out the problem when he
arrived.

 schedule: [noun] timetable, in this case the number of hours that we were required
to work each week.

Example: Chinese will be on the school schedule next year.

 shift: [noun] a period of time worked by someone or a group of workers, who start
work as soon as another person or group finishes.