Page 23 - a private pool villa in a romantic sphere
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Give customer sufficient information as to meet his romantic
imagination. Your job is to support a customer to get what he wants
on his vacation. You have to understand what sort of packages lovers
want from you.
Learning from my past experience, generally lovers want to
have a proposal, his partner’s birthday celebration, honeymoon, baby
moon, wedding anniversary, vow renewal, and even wedding
ceremony. This all are the common rites of passages lovers going
through a lot in the journey of their love.
In addition, you may craft a legendary romantic getaway
package that inspires lovers’ romantic fantasy, an inspiring replica
from famous movies, Cinderella, Eat, Pray and Love, 365 days, Scent
of a woman, Fifty Shades, Mr. & Mrs. Smith, and others alike.
Every single package should include room, spa,
transportation and food and beverage to explore every product in
service touch point. Some might want to have a simple honeymoon
getaway, only room and breakfast, but note their occasional events
for their deserved benefits to deliver such as birthday cake,
anniversary cake, so on.
Some prefer automation when booking a room with you
while some prefer contacting you in person directly to discuss his
honeymoon plan. Automation means they love your packages that
have met their expectation. He expects to get instant confirmation.
Direct contact with you means it is subject to a discussion
that a customer potentially asks for a special price or extra benefits.