Page 115 - UK Air Operations Regulations (Consolidated) 201121

Part ORO - ANNEX III - Organisational Requirement for Air Operations
ORO.MLR.100 AMC1
20th November 2021
(a) The operator shall establish an operations manual (OM) as specified under 8.b of Annex
IV to Regulation (EC) No 216/2008.
(b) The content of the OM shall reflect the requirements set out in this Annex, Annex IV (Part-
CAT), Annex V (Part-SPA), Annex VI (Part-NCC) and Annex VIII (Part-SPO), as applicable,
and shall not contravene the conditions contained in the operations specifications to the
air operator certificate (AOC), the SPO authorisation or the declaration and the list of
specific approvals, as applicable.
(c) The OM may be issued in separate parts.
(d) All operations personnel shall have easy access to the portions of the OM that are
relevant to their duties.
(e) The OM shall be kept up to date. All personnel shall be made aware of the changes that
are relevant to their duties.
(f) Each crew member shall be provided with a personal copy of the relevant sections of the
OM pertaining to their duties. Each holder of an OM, or appropriate parts of it, shall be
responsible for keeping their copy up to date with the amendments or revisions supplied
by the operator.
(g) For AOC holders:
(1) for amendments required to be notified in accordance with ORO.GEN.115(b) and
ORO.GEN.130(c), the operator shall supply the CAA with intended amendments in
advance of the effective date; and
(2) for amendments to procedures associated with prior approval items in accordance
with ORO.GEN.130, approval shall be obtained before the amendment becomes
effective.
(g1) For SPO authorisation holders, any amendment associated with the authorised standard
operating procedures, prior approval shall be obtained before the amendment becomes
effective.
(h) Notwithstanding (g) and (g1), when immediate amendments or revisions are required in
the interest of safety, they may be published and applied immediately, provided that any
approval required has been applied for.
(i) The operator shall incorporate all amendments and revisions required by the CAA.
(j) The operator shall ensure that information taken from approved documents, and any
amendment thereof, is correctly reflected in the OM. This does not prevent the operator
from publishing more conservative data and procedures in the OM.
(k) The operator shall ensure that all personnel are able to understand the language in which
those parts of the OM which pertain to their duties and responsibilities are written. The
content of the OM shall be presented in a form that can be used without difficulty and
observes human factors principles.
Operations manual — general
GENERAL
(a) The operations manual (OM) may vary in detail according to the complexity of the
operation and of the type and number of aircraft operated.
(b) The OM or parts thereof may be presented in any form, including electronic form. In all
cases, the accessibility, usability and reliability should be assured.
(c) The OM should be such that:
(1) all parts of the manual are consistent and compatible in form and content;
(2) the manual can be readily amended; and
(3) the content and amendment status of the manual is controlled and clearly indicated.
(d) The OM should include a description of its amendment and revision process specifying:
(1) the person(s) who may approve amendments or revisions;
(1) the person(s) who may approve amendments or revisions;
(2) the conditions for temporary revisions and/or immediate amendments or revision
required in the interest of safety; and
(3) the methods by which operator personnel are advised of the changes.
(e) The OM content may be based on, or may refer to, industry codes of practice.
(f) When compiling an OM, the operator may take advantage of the contents of other relevant
documents. Material produced by the operator for the type-related part of the OM may be
supplemented with, or substituted by, applicable parts of the aircraft flight manual (AFM)
or, where such a document exists, by an aircraft operating manual produced by the
manufacturer of the aircraft.
(g) In the case of commercial operations with other-than-complex motor-powered aircraft or
non- commercial operations, a ‘pilot operating handbook’ (POH), or equivalent document,
may be used as the type-related part of the OM, provided that the POH covers the normal
and abnormal/emergency operating procedures.
(h) For the route and aerodrome part of the OM, material produced by the operator may be
supplemented with or substituted by applicable route guide material produced by a
specialist company.
(i) If the operator chooses to use material from another source in the OM, either the
applicable material should be copied and included directly in the relevant part of the OM,
or the OM should contain a reference to the appropriate section of that applicable material.
(j) If the operator chooses to make use of material from another source (e.g. a route manual
producer, an aircraft manufacturer or a training organisation), this does not absolve the
operator from the responsibility of verifying the applicability and suitability of this material.
Any material received from an external source should be given its status by a statement in
the OM.
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