Page 15 - Centrik Brochure 2021/22
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Centrik Brochure You Have Control 15
IMPLEMENTATION AND SUPPORT
IMPLEMENTATION CUSTOMER SUPPORT
A single dedicated Implementation Executive to Once you are fully implemented and trained,
handle all aspects of setting up your system. You you will be handed over to the Support Team.
will be guided through a pre-implementation The team works 24/7 to meet your global
phase to identify your specific needs. A series of network needs. Our pledge is that when you
WebEx calls work through each of the modules need support, we will be professional, efficient
and appropriate guidance is offered as we and attentive to your requests.
configure your Centrik system.
DATA MIGRATION SYSTEM ENHANCEMENTS
We are experts at importing data into Centrik Centrik has its own development roadmap
from various file formats. Should you require which defines our strategic plans for the
assistance with extraction, importing or continued improvement of our product. To
migrating, then we will typically require access augment this, we welcome enhancement
to your servers. The timescale will depend on requests from our Customers. These will be
the system type and the amount of information evaluated alongside our own roadmap items.
stored. However, we will be happy to help.
ENDORSEMENT
“Centrik has made a number of our
day-to-day operational processes, more
efficient - from managing our internal
meetings and their subsequent actions,
through to instantly pulling together
compehensive reports and audit
information for analysis, a process that
used to take an entire morning”
MARK BAKER,
SAFETY DEVELOPMENT MANAGER
AIR SAFETY SUPPORT INTERNATIONAL
