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Part ATM/ANS.OR - ANNEX III - Common Requirements for Service Providers
MONITORING OF INTRODUCED CHANGES
(a) Monitoring is intended to maintain confidence in the safety support argument during
operation of the changed functional system. Monitoring is, therefore, only applicable
following the entry into service of the change.
(b) Monitoring is likely to be of internal parameters of the functional system that provide a
good indication of the performance of the service. These parameters may not be directly
observable at the service level, i.e. at the interface of the service with the operational
environment. For example, where a function is provided by multiple redundant resources,
the availability of the function will be so high that monitoring it may not be useful. However,
monitoring the availability of individual resources, which fail much more often, may be a
useful indicator of the performance of the overall function.
SUBPART D SPECIFIC ORGANISATIONAL REQUIREMENTS FOR ANS (ATM/ANS.OR.D)
Reference Description
ATM/ANS.OR.D.001 Scope
This Subpart establishes the requirements to be met by air navigation services (ANS) providers, in
addition to the requirements set out in Subparts A, B and C.
ATM/ANS.OR.D.005 Business, annual, and performance plans
(a) Business plan
(1) Air navigation services providers shall produce a business plan covering a
minimum period of five years. The business plan shall:
(i) set out the overall aims and goals of the air navigation services providers,
and their strategy towards achieving them in consistency with any overall
longer-term plan of the air navigation services provider and with the relevant
requirements of applicable law for the development of infrastructure or other
technology;
(ii) contain performance targets in terms of safety, capacity, environment and
cost- efficiency, as may be applicable pursuant to Chapter IV of Part 1 of the
Transport Act 2000.
(2) The information listed in points (i) and (ii) of point (1) shall be aligned with any
performance plan that may be required pursuant to Chapter IV of Part 1 of the
Transport Act 2000 and, as far as safety data is concerned, it shall be consistent
with the state safety programme referred to in Standard 3.1.1 of Annex 19 to the
Chicago Convention in its first edition of July 2013.
(3) Air navigation services providers shall provide safety and business justifications for
major investment projects including, where relevant, the estimated impact on the
appropriate performance targets referred to in point (1)(ii).
(b) Annual plan
(1) Air navigation services providers shall produce an annual plan covering the
forthcoming year which shall further specify the features of the business plan and
describe any changes to it as compared to the previous plan.
(2) The annual plan shall cover the following provisions on the level and quality of
service, such as the expected level of capacity, safety, environment and cost-
efficiency:
(i) information on the implementation of new infrastructure or other
developments, and a statement on how they will contribute to improving the
performance of the air navigation services provider or provider, including level
and quality of services;
(ii) performance indicators, as may be applicable, consistent with any
performance plan that may be required pursuant to Chapter IV of Part 1 of
the Transport Act 2000, against which the performance level and quality of
service may be reasonably assessed;
(iii) information on the measures foreseen to mitigate the safety risks identified
by the air navigation services provider, including safety indicators to monitor
safety risk and, where appropriate, the estimated cost of mitigation
measures;
(iv) the air navigation services providers' expected short-term financial position
as well as any changes to or impacts on the business plan.
(c) Performance part of the plans
The air navigation services providers shall make the content of the performance part of
their business plans and of their annual plans available to the competent authority on its
request, under the conditions set by the competent authority in accordance with
applicable law.
ATM/ANS.OR.D.010 Security management
(a) Air navigation services providers shall, as an integral part of their management system as
required in point ATM/ANS.OR.B.005, establish a security management system to
ensure:
(1) the security of their facilities and personnel so as to prevent unlawful interference
with the provision of services;
(2) the security of operational data they receive, or produce, or otherwise employ, so
that access to it is restricted only to those authorised.
(b) The security management system shall define:
(1) the procedures relating to security risk assessment and mitigation, security
monitoring and improvement, security reviews and lesson dissemination;
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