Page 1 - Building Connection through Onboarding-07.2025

Texas Mutual Insurance Company

Building Connection

through Onboarding

A Guide to Onboarding Your New Hire

Texas Mutual is a great company, with great people and a great culture. Onboarding is our first opportunity to
demonstrate this. We encourage you to create an onboarding experience for your new employee that is unique, fun and
emphasizes connection. Let’s make a lasting first impression that reassures our new hire they made the RIGHT choice!

Before the first day.
Submit the Fresh service ticket that Workday sends to you in a timely manner to ensure your

new hire has the equipment and access they need

Call your new hire at least two days before their start date to connect (see suggested talking
points below)

Plan for you and/or your team to take your new hire to lunch on their first day
Send introduction email to current staff with information about the new hire

Schedule an event to introduce your new hire to the team

Identify a Mutual Partner who will be your new hire’s buddy and assist with their onboarding
(see Mutual Partner information below)
Prepare first week schedule with a focus on policies, procedures and goals

Prepare onboarding training plan to help new hire learn their role, systems, tools,

programs, etc.
Talking points for manager What is a Mutual Partner?

Express your excitement on the employee joining your team A Mutual Partner is someone you assign from

Ask how the onboarding experience is going and if they have your team to partner with the new hire during
any questions his/her first two months to assist with

Share what they can expect on their first day onboarding. The Mutual Partner is primarily
Time to arrive at the office responsible for offering encouragement, advice

Parking and guidance regarding the day-to-day aspects
of working at Texas Mutual. They may also

Where to go/who to ask for when he/she arrives assist you with scheduling, training and

Be sure to bring I-9 documentation (reference Workday onboarding your new hire.
task of acceptable documents if unsure of what to bring)

Discuss schedule for first day See this guide for more information and be
Make plans for first day lunch sure to share the included tips with the

Mutual Partner.