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Creative Insight: The Redistribution Theory    113

            retrieval probes, nodes from which activation spreads through memory. As
            a result, previously dormant but potentially useful knowledge items – cog-
            nitive operations – are retrieved; they suddenly “come to mind,” as we say.
            Newly retrieved actions, reasoning schemas and subgoals will in turn trigger
            the retrieval of previously unheeded heuristics to control their application.
            The upshot is that the heuristic search mechanism is operating within a dif-
            ferent search space. The cognitive system has leaped sideways to override the
            imperatives of its own prior knowledge. The new search space is also con-
            strained, but constrained in a different way and hence might include a work-
            able solution. In summary, unit alterations in problem perception caused
            by  the  downward  propagation  of  feedback  cause  changes  in  the  problem
            representation, which in turn causes the retrieval of previously unheeded
            knowledge elements from long-term memory; the latter define a different
            search space.
               This  hypothesis  explains  why  problem  solvers  sometimes  cease  overt
            activity,  including  concurrent  verbalization,  during  an  impasse.  A  person
            trapped in an impasse is not in the same mental state as someone who has
            disengaged from problem solving. The thinker is absorbed in the problem; he
            is concentrating. His brain is busy propagating negative feedback down the
            processing layers, recomputing the balance between options in individual pro-
            cessing units and propagating the consequences back up to working memory,
            where changes will trigger knowledge retrieval by altering the distribution of
            activation over long-term memory, which in turn will trigger look-ahead in
            the new search space. These processes conspire to create a false impression
            of passivity, for two reasons. First, representational change processes do not
            correspond to any particular overt behaviors. One does not spread activation
            with a shovel. Second, representational processes tend to occur outside con-
            sciousness. Immediately before an insight, the problem solver does not know
            any better than an observer what is going on in his mind. He feels compelled
            to concentrate on the problem, but he has little to say about what he is doing,
            much to the chagrin of the psychologist who wants to know what happens as
            an impasse is resolved.


                            Aftermath: Pursuing the New Option
            What happens after the insight event? If breaking an impasse produces a
            change in representation that triggers a change in what is retrieved from
            memory,  why  does  the  problem  solver  sometimes  feel  as  if  the  complete
            solution suddenly came to mind at the moment the impasse was resolved?
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