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Creative Insight Writ Large              155


                             100
                                                      Easy Tasks
                                                      Hard Tasks
                             80
                           Cycles to First Discovery  60




                             40


                             20


                              0
                                    None  Few   Some  Many
                                       Number of Connections
                Figure 5.5.  Process loss in a computer simulation of a creative collective.


            subordinates and the doctrine of a religious leader can affect the space of solu-
            tions to community problems considered by the members of his church.
               One example of the effect of top-down constraints is the failure of the
            Xerox corporation to exploit the revolutionary advances of its own research
            and development team at its Palo Alto Research Center (PARC).  Early in
                                                                    47
            the development of the computer, the team moved away from the prevalent
            conception of a computer as a large mainframe, located in a computer cen-
            ter, used primarily for number crunching and operated by specialists that
            reported directly to the management. In its stead, the researchers at PARC
            envisioned  the  system  that  is  in  place  today:  distributed,  networked  and
            ubiquitous personal computing, applied to every conceivable information-
            processing activity. The PARC researchers stacked up an impressive array of
            hardware and software inventions to support their vision, including a digi-
            tal mouse inspired by a prior device by Douglas C. Engelbart, bit map dis-
            plays, separate processing circuits for input and output to off-load the central
            processor, multitasking, the Ethernet technology, the first laser printer and
            a user-oriented text editing program. As Douglas K. Smith and Robert C.
            Alexander tell the story in Fumbling the Future, the top management at Xerox
            was so entrenched in the mainframe conception of computing that they were
            incapable of grasping the notion of distributed, personal computing. The con-
            ception of the management prevailed against the vision of the researchers
            and Xerox left the greatest business opportunity in a century to be exploited
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