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226 Abdulrahman Albar, Ahmad Elshennawy, Mohammed Basingab et al.

2014. He served as a Graduate Assistance at King Abdul-Aziz University for 2 years, and
employed as a Development Engineer in Jeddah Municipality for one year. His research
interests include Quality, Big Data Simulations, Agents, Internet of Thing, and Supply
Chain.

Dr. Haitham Bahaitham is an Assistant Professor in the Industrial Engineering
Department at Faculty of Engineering, King Abdulaziz University (KAU) - Rabigh. He
earned a BS degree in Electrical Engineering (Bio-Medical) from KAU in 1996 and an
MS degree in Industrial Engineering from KAU in 2003 while earned a PhD degree in
Industrial Engineering from the University of Central Florida (UCF) in 2011. He worked
in medical imaging service field at GE Elseif Medical Services and Siemens Co. Medical
Solutions. In addition, he taught in the Management Science Department MIS Track at
Yanbu University College (YUC). While his work at KAU, he served as the Head of
Industrial Engineering Department and the Vice Dean for Development at the Faculty.
Recently, He was appointed as the Dean of Community College at University of Jeddah.
His area of research is quality applications in service industry especially those
applications related to health care sector.

APPENDIX

Appendix A: Fuzzy rule statements for subsystem I Appendix B: Fuzzy rule statements for subsystem II