Page 12 - EBOOK ON AI TOOLS FOR INSURANCE

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GRAMMARLY FOR ERROR-

FREE COMMUNICATION

Grammarly (www.grammarly.com) is a

powerful AI-based writing assistant that

ensures all your written communication

is clear, error-free, and professionally
formatted. It works seamlessly across

email platforms, browsers, Microsoft

Office, and Google Docs.

Use Cases (With Sample Scenarios):

Editing Client Proposals

A branch manager prepares a life insurance proposal for a high-net-

worth client. Grammarly highlights confusing sentence structures and
passive voice, offering instant corrections to make the proposal more

persuasive and polished.

Polishing Internal Reports

A claims officer drafts a monthly report summarizing settlement data.

Grammarly checks for grammar issues, improves sentence fluency,
and suggests better word choices to enhance readability before it’s

shared with senior management.

Ensuring Tone Accuracy

A customer service executive writes a claim denial email. Grammarly’s

tone detector identifies that the tone may sound too harsh. The tool
suggests revisions to make it more empathetic, reducing the risk of

client dissatisfaction.