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ARTICLE


         The AI enablers for the Banking Industry

                        RBI                                SEBI                              MEIT
             Has set up an inter-regulatory    Has constituted Committee on      The expert committee set up by
             working group on fintech and          Financial & Regulatory            the ministry informs the
                   digital banking.                 Technologies (CFRT).            Governments AI initiative.


                       IDBRT                   THE AI ENABLERS FOR                         NASSCOM
             Set up by RBI, it continuously                                          Is setting up Centers of
             conducts research on use and           THE BANKING                       Excellence on AI and
                effect of AI technology.              INDUSTRY                           Data Science.



                     NITI AYOG                        AI TASK FORCE                 DIGITAL INDIA INITIATIVE
            Is working on a National Data &   Have members specializing in AI in   Has allocated funds towards
              Analytics Portal to facilitate    different fields of Industry &   creating a favorable AI regulatory
              training & dataset sharing.               Academia.                         environment.

         (Source: AI in Banking & Finance. The Centre for Internet & Society)


         Conclusion                                           frauds for the banking industry. The best part is, it will keep
                                                              evolving and innovating with time without considerable
         With machines becoming smarter and with the wide viability
                                                              manual intervention. AI is poised to enable firms across
         of the Artificial Intelligence (AI) concept, firms are making
                                                              industries to leverage machine and human competencies to
         their systems powerful and intelligent, globally. The idea is
         to serve the customers in a better way and carve out a  drive operational efficiencies.
         competitive advantage. The revolutionary technology is  References
         being incorporated by firms across the industry as per their
                                                              o  https://www.cloud4c.com
         scale and size. For the banking industry, AI is more of an
         opportunity to enable decision based strategy for customer  o  www.businessinsider.com
         satisfaction, engagement and loyalty.                o  https://www.businessinsider.in/finance/news/the-
                                                                 impact-of-artificial-intelligence-in-the-banking-
         Although data confidentiality comes across as a challenge  sectorhow-ai-is-being-used-in-2020/articleshow/
         for AI integration in the banking system, the advent of online  72860899.cms
         and mobile banking has given the industry and for AI to take  o  https://aspioneer.com/the-rise-of-finance-robo-
         over. By automating critical and complex financial processes  advisors/
         AI will play a crucial role in mitigating cyber risks and online
                                                              o  https://cis-india.org/internet-governance
                                                              o  https://www.wipro.com/en-IN/business-process/why-
                                                                 banks-need-artificial-intelligence/
                                                              o  https://www.investopedia.com/articles/personal-
                                                                 finance/010616/pros-cons-using-roboadvisor.asp
                                                              o  Craig Dunham: The AI marketing revolution comes to
                                                                 banking, https://thefinancialbrand.com/  64497/
                                                                 marketing-artificial-intelligence-banking/?edigest
                                                              o  Discussion Paper: National Strategy for Artificial
                                                                 Intelligence – NITI Ayog. T

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