Page 39 - Banking Finance October 2020
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ARTICLE

         The IndusInd Bank Duo Card comes with two Magnetic   same pin for both the facilities i.e. for debit as well as credit
         stripes & EMV Chips. Simply dip/swipe or enter the relevant  card and due to negligence withdraws cash using credit card
         card details to enjoy the convenience, flexibility and freedom  instead of debit card. As we know that cash withdrawals on
         to choose how you pay as well as access cash without  credit card are chargeable, the user may have to bear
         carrying multiple cards.                             charges on account of cash withdrawal. The person may
                                                              come to know about the mistake only after reconciliation
         For every Rs. 150 spent on your IndusInd Bank Duo Card,  of account statement and till that date he might have to
         you get 1 Reward Point.                              bear interest on cash withdrawals as well.

         DUO Credit Card                                      There is a high probability that customers can make a
         Avail air accident insurance up to Rs. 25 lakhs, insurance on  mistake while swiping or dipping the card at ATM or at POS
         lost or delayed baggage, loss of passport or ticket, missed  system while transacting. Even a merchant/cashier at a shop
         connections, as well as total protection up to your credit limit.  could end up making a mistake while swiping the wrong side
                                                              i.e. credit side instead of debit since EMV chips and
         DUO Debit Card                                       magnetic stripes are placed at both the ends of the card.
         Get air accident cover of Rs. 25 lakhs, personal accidental  Off course this issue can be alleviated by the customers by
         death insurance of Rs. 2 lakhs, lost card liability of Rs. 3 lakhs,  using two different PINs for debit and credit side of the cards.
         as well as purchase protection worth Rs. 50,000.
                                                              Also, if such dual card is hacked or stolen, then user may tend
                                                              to lose out on credit limit and may register loss from savings
         The question is: How good is it an option to use such cards?
         These duo cards give convenience and flexibility to the  account also since both debit and credit are combined into
         customers. They need to carry one card for all their financial  one card. It's like losing two cards at one go; your credit limit
         needs instead of two separate cards (i.e. debit and credit cards)  as well as your savings account, both are at risk.
         and can travel light with just one plastic card in the wallet.
                                                              Conclusion:
         The reward points earned using debit and credit sides of the  In the present era, where we are moving to a digital world
         card are consolidated every month and accumulated by the  and also focus is being given on electronic transactions
         bank. So, the customer can avail benefits of this consolidated  rather than using cash, such kind of technology can be
         reward points while redeeming.                       counted as a forward step in the direction of digital world.

         IndusInd bank offers a lost card liability insurance cover for  A 2-in-1 card allows cardholders to enjoy the convenience,
         Rs 3 lakh to the customers on duo card. Liability insurance  flexibility and freedom to choose in a single physical card for
         cover is generally offered by certain banks on selected  the debit /credit transaction facility and freedom from carrying
         variants of credit and debit cards offered. The procedure  two cards. It is specially designed for corporate, professional &
         for a claim is, if you lose your card or if it gets stolen, you  salaried category customers, who have monthly salary income
         must report the incident to the bank immediately in order  and also need credit card for personal needs.
         to deactivate your card and prevent fraud. Also, file first
         information report (FIR) with the police.            Such cards give ease of transaction and relieve from the
                                                              stress of keeping multiple cards in the wallet. Of course
         Liability on a lost or stolen card is payable by the bank on  technology comes with risks but these risks can be averted/
         the expenditures (transactions) incurred during the period  avoided by being a little extra cautious like keeping separate
         between the loss and your informing the bank.        pins for both the cards.

         Reward or Punishment?                                Further, normally there is always risk of lost of multiple card
                                                              on lost of wallet. This risk can be averted by immediately
         Combining the two cards into one may relieve you of having
         to carry multiple cards, but you have got to be extra careful  hotlisting the card on loss of card.
         before you use them.
                                                              Sources:
         While using dual card though it gives convenience to carry  www.moneycontrol.com,
         one card instead of multiple cards, there can be some  www.unionbankofindia.co.in
         threats associated with these card. Suppose a person keeps  www.indusind.com. T

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