Page 48 - Banking Finance July 2017

REPORT

Special Coverage on

“The Economic Times BFSI Leadership Exchange Summit

2017” held in Mumbai 23rd June 2017

Media Partner : Banking Finance and The Insurance Times

T he Economic Times BFSI Leadership Exchange most relevant theme. We are grateful to the BFSI legends
who have gathered here today for the larger good of the
Summit 2017 held at The Leela, Mumbai, saw
luminaries from the banking, financial services
financial community."
and insurance sector from India, UAE and
Middle East discussing various aspects to bring in a paradigm The summit also discussed threats and challenges related
shift in the way the BFSI sector will function in the future. to the BFSI sector- both digitally and physically, the modern
The summit came into being to create a platform for global technologies involved in securing networks and ensuring
leaders to increase opportunities within the banking, physical and digital safety to financial institutions and data,
financial services and insurance sector. thus leaving behind the scope for further developments in
this sector. Apart from digitization, the forum also focussed
The summit commenced with a panel discussion on the on other crucial elements, such as job creation, financial
talent continuum; integrating HR with business strategies, inclusion and green finance that would provide necessary
which helped in understanding some recruitment and talent thrust to the economy and consequently to the Indian BFSI
retention needs. Next session on decoding the omnichannel sector.
world and empowering the digital transformation discussed
the specific needs of the BFSI sector in terms of omnichannel Mr. Joydeep Roy, Partner PwC, was the moderator in first
marketing and digital routes for practical solutions that can session. The panel in first session included Mr.Rajiv Ahuja,
be made possible in this industry. RBL, Mr.Adhil Shetty, CEO Bankbazar.com,Mr.T P Singh,
SBIMF,Mr.Rushabh Gandhi, Director Sales and Marketing,
The BFSI legends threw light on the trends in BFSI for the India First Life Insurance,Mr.Mukesh Kalra, Founder & CEO,
year 2017. The trendsetting leaders shared their views on ET Money.
the future of traditional banks and fintech, reinventing
leadership norms to stay relevant and trends for the BFSI The following topics were discussed in the session:-
marketplace. There was a rich knowledge exchange Y How to bring Omni channel exposure to sectors that
between the BFSI leaders of today and tomorrow. do not use digital as the 1st point of access in financial
services.

Setting the tone for the evening, Mr. Deepak Lamba, Y How to serve truly frictionless (define friction) in the
President - Times Strategic Solutions, said, "The BFSI summit delivery of financial services through mobile.
is a precious initiative to all of us at The Economic Times.
Y How do companies that can't connect directly to their
It's a platform where global leaders can converge on
end users make a difference in the B2B and B2C area
common grounds of multiplying opportunities in the BFSI
through Omni channel.
sector globally. The advisory board that comprises of top
notch and seasoned leaders from the BFSI sector helped us Y Do marketing budget really need to be realigned heavily
in favour of new model?
creating a compelling platform for BFSI experts to debate
on what is that one common binding factor which influences Y To more from misappropriate focus on acquisition of
the entire gamut of activities is the financial sector. Planning business, how can we use digital Omni channel to retain
and passing the mandate of BFSI institutions emerged as the customers and enhance experience and engagement.

48 | 2017 | JULY | BANKING FINANCE

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