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RBI CIRCULAR





                           RBI




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         Aadhaar Enabled Payment System – Due Dili-              Scheme, 2014, prescribes the process to be followed
         gence of AePS Touchpoint Operators                      by the banks for transfer to and claim of the amounts
                                                                 transferred to DEA Fund, including submission of vari-
                                               June 27, 2025     ous returns.
         1. Aadhaar Enabled Payment System (AePS) is a payment  2. Instructions have been issued to banks from time to
             system operated by National Payment Corporation of  time in the form of operational guidelines since 2014.
             India (NPCI) that facilitates interoperable transactions  A review has recently been carried out to consolidate
             using Aadhaar enabled authentication. AePS plays a  and rationalise the extant instructions. The revised in-
             prominent role in enabling financial inclusion.     structions are provided at Annex.
         2. In recent times, there have been reports of frauds  3. These instructions are issued in exercise of powers
             perpetuated through AePS due to identity theft or   conferred under Sections 26A and 35A of the Banking
             compromise of customer credentials. To protect bank  Regulation Act, 1949, and are applicable to all the
             customers from such frauds, and to maintain trust
             and confidence in the safety and security of the sys-  banks covered under  the DEA Fund Scheme, viz.,
             tem, a need is felt to enhance the robustness of AePS.  Commercial Banks (including RRBs, LABs, SFBs and
             Accordingly, as announced in Statement on Develop-  PBs) and all Co-operative Banks.
             mental and Regulatory Policies dated February 08,  4. The instructions shall come into effect from October
             2024, it has  been  decided  to  issue directions  for  01, 2025.
             streamlining  the  process  for  onboarding  of  AePS
             touchpoint operators and strengthening fraud risk
             management. Detailed instructions are placed in the  Reserve Bank of India (Pre-payment Charges
             Annex.                                           on Loans) Directions, 2025
         3. These directions are issued under Section 18 read with                                    July 2, 202
             Section 10(2) of the Payment and Settlement Systems
             (PSS) Act, 2007 (Act 51 of 2007) and shall come into  1.  Availability of easy and affordable financing to Micro
             effect from January 01, 2026.                       and Small Enterprises (MSEs)1 is of paramount impor-
                                                                 tance. However, Reserve Bank’s supervisory reviews
         The Depositor Education and Awareness (DEA)             have indicated divergent practices amongst Regulated
         Fund Scheme, 2014 – Revised Operational                 Entities  (REs) with  regard  to  levy of  pre-payment
         Guidelines                                              charges in case of loans sanctioned to MSEs which
                                                                 lead to customer grievances and disputes. Further,
                                               June 25, 2025
                                                                 certain REs have been found to include restrictive
         1. The Depositor Education and Awareness (DEA) Fund     clauses in loan contracts/ agreements to deter bor-

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