Page 282 - Motor Insurance Ebook IC 72
P. 282

The Insurance Times

         gain no fee" concept and may therefore be tempted to
         manipulation.

         Fraud management is essential to ensure only genuine
         claims are settled. Documentary proofs of accident
         details-photographs, witness statements, identities of
         claimants and witnesses, examination of the authorities
         concerned with the case e.g. doctor treating the accident
         victim to depose on the nature or extent of injury, RTA
         authority to depose on the vehicle and driver documents,
         concerned police official to identify claimants are some
         of the measures that can be adopted.

         It is thus essential for an investigator to be appointed to
         collect facts, probe the documents and detail in the
         Medico Legal case (MLC) issued by the hospital where
         the victim is first admitted/treated. If necessary obtain
         photographs of victim certified by the treating doctor.

         Panchnama and seizure report detailing accident site
         and accident cause and the documents taken in custody
         by the police like policy copy, DL, RC etc. Identity of
         witnesses to accident, PM/Inquest report, date time of
         accident, age of victim and cause of death.

         The Motor Vehicle Inspectors report on the damages to
         the vehicle, and owner and driver, cause of accident

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