Page 51 - Banking Finance September 2025
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          the corporate social responsibility (CSR) initiatives etc could  term targets-quarterly earnings, IPO pressures, or political
          really help in this drive.                          election cycles. This may encounter the problem demanding
                                                              long-term vision, patient execution, and sacrificing personal
          Challenges  of  Adopting  Level  Five               gains for institutional benefits.
          Leadership in India
                                                              4. Resistance  to Power  Decentralization is
          Despite its alignment with Indian philosophical traditions,
                                                              another grave problem in Indian organizations. Internal
          implementing Level Five Leadership in Indian organizations
                                                              resistance, insecurity among senior leaders, and fear of loss
          faces several systemic, cultural, and organizational barriers.
                                                              of control may hinder such efforts.
          1. Legacy of Hierarchical Leadership Structures
                                                              5. Low Tolerance for Vulnerability
          Indian businesses, especially family-owned and traditional  Admitting mistakes or showing vulnerability is often viewed
          sectors, are deeply entrenched in hierarchical decision-  as weakness in Indian leadership culture.Challenge here is
          making. Authority and status often correlate with positional  that level five leaders display personal humility and accept
          power, making it difficult for humility-based leadership to  their limitations. Consequence is that this openness can be
          gain acceptance.
                                                              misinterpreted as weakness, especially in male-dominated
          Another challenge is that the Leaders are expected to display  leadership environments.
          assertiveness,  dominance, and command  rather  than
          humility or servant leadership. On the other hand, Emerging  Conclusion
          Level Five Leaders may face resistance, be perceived as  India's future as a global economic and social powerhouse
          weak, or struggle to influence entrenched systems.  depends not just on its technological capabilities or market size,
                                                              but on the quality of its leadership. In a time of disruption,
          2. Cultural Hero Worship and Personality-Centric    inequality, and societal awakening, Level Five Leadership offers
          Leadership                                          a blueprint for Indian leaders to build ethical, resilient, and
                                                              inclusive organizations that stand the test of time.
          Indian society and media often glorify larger-than-life
          leaders, reinforcing the belief that charisma and personal
          brilliance are indispensable traits of successful leadership.  By blending ancient Indian values of humility, service, and
                                                              duty with modern leadership competencies like professional
          Main challenge here is that Level Five Leaders, who prefer  will, vision, and governance, Indian leaders can transform
          to  operate  quietly  and  let  the  organization  take  the  not only businesses but also communities and the nation.
          spotlight, may struggle for visibility or support. The absence
          of a dominant face may create stakeholder discomfort,  In the words of Jim Collins, "Level Five Leaders channel their
          especially in family businesses, politics, or start ups could be  ego needs away from themselves and into the larger goal
          the consequences.                                   of building a  great company." For Indian leaders, this
                                                              translates to channelling personal ambition into the greater
          3. Short-Termism in Business and Governance         purpose  of  nation-building,  societal  upliftment,  and
          The Indian business environment is often driven by short-  institution crafting.

           RBI drafts standardised rules for faster claim settlement on deceased accounts
           The Reserve Bank of India (RBI) has proposed new directions to streamline and simplify the process of settling claims
           on bank accounts and lockers of deceased customers. Under the draft 'RBI (Settlement of Claims in respect of De-
           ceased Customers of Banks) Directions, 2025', banks must process claims within 15 calendar days from the receipt
           of all required documents. The central bank has also suggested standardised forms to make the process more trans-
           parent and less time-consuming. For accounts with nominated beneficiaries, only a death certificate, claim form,
           and valid ID are required. In non-nomination cases, a simplified process will be used for claims up to Rs. 15 lakh,
           requiring a bond of indemnity and a no-objection declaration from other legal heirs. Claims exceeding this threshold
           will need a succession certificate or legal heir declaration. The RBI has invited feedback on the draft directions until
           August 27 to ensure wider stakeholder participation.


            46 | 2025 | SEPTEMBER                                                          | BANKING FINANCE
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