Page 39 - Banking Finance August 2019
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ARTICLE


        money into savings accounts to high returning investments  themselves at the centre of the ecosystem and provide their
        by lending to peers to vetted lenders.              customer increased value thereby retaining their core
                                                            competencies. This is increasingly becoming the case in the
        They solve the problem of lending to customers who couldn't  US and EU markets where banks are opening up their APIs
        avail loans through banks due to cumbersome processes as  - Application programming interfaces to startups to let them
        well as lack of Credit Ratings.                     build services that delight their own customers.

        Investing, algorithmic wealth management            Taking a cue from giants like Google and Facebook who were
        By leveraging technology and algorithms to calculate  able to position themselves in the centre of the ecosystem
        returns, wealth management startups are helping create  by letting developers build on top of their APIs, banks can
        wealth for millions of Indians who previously didn't  place themselves at the forefront of a fintech revolution and
        participate in the money market.  Looking at China, apps  extract value similar to Google and Facebook. As is the case
        like WeChat and Alipay have been able to serve 900 million  with all major technology companies, opening up their APIs
        Chinese consumers in a matter of a decade compared to  to foster collaboration results in increased customer
        banks that have existed for 50+ years. These startups don't  engagement and new revenue models. As can be seen, by
        try to physically sell products to their users like banks do  Google monetizing their Maps by letting companies like
        when customers visit their branches but rather provide their  Uber and Zomato use their maps APIs  Facebook letting
        users with education and an overview of the advantages  millions of app integrate its APIs to third party apps fetch
        through interfaces that consumers are already used to.  the data from their user's Facebook account in order to
        Passive investing is increasing at a rapid scale and companies  provide a more personalized experience.
        like Groww and SmallCase are making it easier for people
        to invest through a click of a button through their app.  Banking as a platform
                                                            "A platform is a plug-and-play business model that allows
        Personal Finance management by educating            multiple participants (producers and consumers) to connect
        consumers                                           to it, interact with each other and create and exchange
                                                            value". By leveraging the power of increased distribution and
        Personal Finance management apps like Mint and Acorns
        in the US and CleoAI in the UK, help promote better financial  physical branches around the country, banks are uniquely
                                                            positioned to act as custodians and become platforms.
        management by providing their users with spending analysis  Banks -> Customers -> Ecosystem
        as well as advice them on optimizing loan repayments and
        investing on high-returns financial products.
                                                            Banks already have APIs that integrates with their mobile apps
                                                            and allows their customer to avail various services on their apps.
        Co-creating the digital ecosystems by               By adopting an open API based business model, banks can let
        adopting a Platform Business Model                  third-party developers access the banking records of their
                                                            customers securely with the permission of their customers.
        By letting third-party developer's build on top of the
        infrastructure provided by banks, banks can position  Banks can charge a volume-based pricing or offer access to APIs
                                                            for free to foster growth. Fintech startups like AuthLayer,
                                                            leverages APIs provided by multiple banks and offers a single
                                                            SDK to other developers that rely on APIs form multiple banks
                                                            much akin to payment gateways but for information, rather
                                                            than payments that are sourced from banks.

                                                            Banks as custodian of data
                                                            With the rise in number of total bank accounts opened under
                                                            Pradhan Mantri Jan Dhan Yojana (PMJDY) reaching 333.8
                                                            million as on November 28, 2018 and with over 500 million
                                                            Internet users in India, both banks, as well as fintech, have
                                                            a huge opportunity in serving the customers. By helping
                                                            fintechs provide easier access to records such as KYC details

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