Page 42 - Banking Finance March 2025

ARTICLE

Enhanced competitiveness: Accessing new markets Participation in decision-making: DPI can facilitate
and customers. citizen engagement in governance processes through
Improved customer satisfaction: Providing better online platforms.
services and experiences. 3. Promoting Inclusion and Equality:
For Citizens: Breaking down barriers: DPI can remove barriers
Improved access to services: Easier access to based on location, income, or disability, fostering a more
government services, regardless of location. inclusive society.

Enhanced convenience: Online access to services Reducing discrimination: Digital platforms can provide
reduces the need for physical visits. a safe and inclusive space for marginalized groups to
Increased transparency: Greater visibility into connect and participate.
government operations and decision-making. Promoting diversity: DPI can support the development
Economic opportunities: Access to digital tools and of diverse digital content and applications.
platforms for entrepreneurship.
Overall Benefits: DPI's Impact on Economic Growth
Economic growth: Stimulating innovation and Digital Public Infrastructure (DPI) plays a pivotal role in
entrepreneurship. driving economic growth by:
Social inclusion: Bridging the digital divide and 1. Enhancing Efficiency and Productivity:
empowering marginalized communities. Automation: DPI enables automation of many
National development: Building a more resilient and processes, reducing manual labor and increasing
competitive nation. efficiency.

Streamlined workflows: Digital platforms can
Social Inclusion Through Digital Public streamline business processes, reducing costs and
Infrastructure (DPI) improving productivity.
Digital Public Infrastructure (DPI) plays a crucial role in Data-driven decision-making: DPI provides access to
promoting social inclusion by bridging the digital divide and data that can inform better decision-making, leading
empowering marginalized communities. Here's how: to more efficient resource allocation.
1. Bridging the Digital Divide: 2. Stimulating Innovation and Entrepreneurship:
Accessibility: DPI initiatives can provide affordable Lower barriers to entry: DPI can reduce the cost of
internet access and devices to low-income and rural starting a business, making it easier for entrepreneurs
populations. to enter the market.
Digital literacy: Programs can be developed to teach
Access to markets: Digital platforms can connect
digital skills to those who are unfamiliar with technology.
businesses to a wider range of customers, both
Infrastructure: Investments in digital infrastructure, domestically and internationally.
such as fiber-optic networks, can ensure widespread Innovation ecosystems: DPI can foster innovation
connectivity.
ecosystems by facilitating collaboration between
2. Empowering Marginalized Communities: businesses, research institutions, and government
Access to services: DPI can enable marginalized agencies.
communities to access essential services, such as 3. Promoting Digital Transformation:
healthcare, education, and government benefits, online.
Modernization: DPI can help businesses modernize
Economic opportunities: Digital platforms can provide
their operations and adopt new technologies.
opportunities for entrepreneurship and employment,
Competitive advantage: Digital transformation can
especially for those in rural or remote areas.

38 | 2025 | MARCH | BANKING FINANCE