Page 18 - Banking Finance February 2025
P. 18
PRESS RELEASE
BHARAT BANK Embraces Transformation: Upgrading to Finacle Ver.
10.2.25 by INFOSYS to Enhance Customer Experience and Drive
Operational Excellence
In a dynamic financial landscape, the need for innovation is enhanced automation and integration capabilities, the bank
paramount. BHARAT CO-OPERATIVE BANK (MUMBAI) LTD will be able to manage transactions more efficiently, reduce
was one of the few banks to implement Finacle as its CBS errors, and speed up service delivery. This, in turn, will
(Core Banking System) back in the year 2013-2014 with that ensure that resources are utilized effectively, improving
legacy of being the early mover to adopt technology both productivity and cost-efficiency.
advancements, BHARAT BANK is now set to redefine the way
The new systems ability to manage complex banking
it serves its customers, by enhancing the overall banking
operations with precision will also play a vital role in
experience while strengthening its operational backbone. strengthening risk management, compliance, and
BHARAT BANK is proud to announce its technology upgrade governance protocols. These improvements will enhance
to Finacle version 10.2.25, the latest version of the world-
the bank's ability to provide accurate and timely reporting,
renowned core banking system (CBS) by INFOSYS, marking a ensuring that regulatory requirements are consistently met.
significant step toward modernization. This upgrade is not As a result, the bank can continue to foster transparency
just about embracing cutting-edge technology but is also part
of a broader vision to enhance customer satisfaction, and trust with its customers, reinforcing its commitment
to responsible and ethical banking practices.
streamline operations, and set the stage for future growth.
This upgrade is not just about addressing current needs; it
The financial services sector has been undergoing a dramatic
shift with the increasing reliance on digital tools and is also about preparing the bank for future growth. The
adoption of Finacle 10.2.25 positions the bank as a forward-
automation. The bank has recognized the need to evolve and
adapt to meet these changing demands. By upgrading to thinking institution that embraces the potential of digital
Finacle 10.2.25 version, BHARAT BANK aims to deliver an transformation. The platforms scalability and flexibility will
improved banking experience for customers. Finacle latest enable the bank to introduce new products and services in
version 10.2.25s robust features will provide customers with a more agile manner, catering to the ever-evolving needs
greater ease of access and faster processing times and also of the market.
creating a seamless experience across multiple touch points The new CBS also supports the integration of emerging
whether mobile, online, or in-branch. technologies this will allow the bank to offer more
Operational excellence is a key area where the upgrade to personalized financial products and services, and make
Finacle 10.2.25 version will have a transformative impact. data-driven decisions that enhance business outcomes. By
Finacle 10.2.25 offers an advanced suite of features that leveraging these advanced technologies, the bank is setting
will streamline the banks operations, improving back-office the stage for a more innovative, responsive, and customer-
processes and reducing manual intervention. With centric approach to banking.
Bank of Baroda enhances the scope of its "Employee Assistance
Program focusing on the emotional and mental health of employees
Bank of Baroda (Bank) has rolled out a holistic wellness initiative aimed at nurturing the emotional, mental and
psychological wellbeing of its 75,000-plus employees and their family members. The Bank has partnered with Truworth
Wellness to introduce an enhanced version of its "Employee Assistance Program (EAP) a pioneering initiative in the
corporate wellness space.
Aimed at fostering a thriving work environment that actively supports the overall wellbeing of the Banks multi-
generational employees, the Employee Assistance Program seeks to address the diverse emotional wellness needs of
its employees.
16 | 2025 | FEBRUARY | BANKING FINANCE
