Page 41 - Banking Finance March 2021

ARTICLE

all files may contain malware. This includes .pdf, .jpg, .png,
.rar, .exe, etc. Therefore, be extremely cautious with
opening any attachment that is suspicious. Hence, it is very
necessary that e-mails from unknown sources must not be
opened or forwarded and should be deleted and we should
be very skeptical of offers or messages where we need to
install or open something.

Besides, e-mails in the mail box should be kept to a bare
minimum, because storage, whether it is Google Drive or
official one has a limited storage space and the mails will
not be received after its capacity is full and the coming mails
will bounce bank and hence we may miss some of our
important e-mails due to this reason.
connection is extremely unsafe until the standard safety
precautions are not followed. Debit/ Credit Card Security:
In this tech savvy era, details of debit or credit card are used
E-mail Security:
in most of the e-commerce transactions. So , it is very
E-mail is the most effective means of communication in our necessary to be very careful while using the details of debit/
constantly evolving world of technology. It has become more credit card in any of e-commerce sites / POS or while using
versatile than any other form of communication and is our debit card in any of the ATM. While using debit card in
popular for personal information as well as for corporate ATM, it is to be ensured by the users to check that any
communication. We rely heavily on e-mail as a trusted skimmers are not used in the ATM, through which details of
channel for communication, but there is an increasing threat the card can be copied and misused. Similarly for the bankers,
of sensitive data loss in today's world due to vulnerability care should be taken that the ATMs are checked for skimmers
to malicious e-mail attacks. It is very much important to take
now and then and CCTVs should always be in working mode
proper security measures in e-mail for protecting our
so that if CCTV footage is required at any point of time for
personal information as for hackers/crackers, e-mail is the
some disputed transaction, it is readily available.
easiest way to gain access to sensitive personal information.
They use the method of phishing, spear phishing, malware Besides, the user should not give OTP / CVV / PIN to any
delivery etc. for the same. A way to detect malicious e-mails unknown person. A majority of the transactions are now-a-
is through filters. Filters are designed to examine specific days done through UPI and the fraudulent persons are often
patterns and content items in an e-mail to recognize a asking OTP and the users often give the OTP when asked
message as spam or malware,including URLs, attachments, for the same for receiving money by the fraudsters due to
headers or message text. So, it is to be ensured that spam being unaware of the fact that OTP is not required in case
filters should be kept updated for effective e-mail security. of receiving money but only at the time when account is to
be debited for any payment.
Now-a-days, e-mails are exchanged for the purpose of
transactions on e-commerce sites, education, trading etc. Also, the CVV written on the back side of the card should
Now phishing, spear phishing or spoofing e-mails are the be memorised after receiving the card and then a small
biggest threat for an individual or an organization because opaque sticker should be pasted on it or it should be simply
these mails may contain some malware or link which may erased from the card.
be clicked by a person and personal informationmay be given
which may be misused for gaining unauthorized access to The last, but not the least, if we feel that there is some
the bank account. phishing activity or some malware or virus has attacked our
system, it should be informed to the IT team of the
Although .zip files may be the most common ones to carry organization we are working in through phone or e-mail and
malware and .pdf files are safest to open, but, in principle, there assistance should be taken. T

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