Page 17 - Life Insurance Today January 2018
P. 17

(ix)  policy terms, conditions and warranties,           Provided that in the case of Commercial
                      Exclusions, if any.                                 policies alone, other circumstances under
                                                                          which the policy may be cancelled be given,
                 (x)  action to be taken by the insured upon
                                                                          along with the manner of calculation of
                      occurrence of a contingency likely to give
                                                                          refund and notice period for cancellation.
                      rise to a claim under the policy;
                 (xi)  the obligations of the insured in relation to  (xiv) the address of the insurer to which all
                      the subject matter of insurance upon                communications in respect of the insurance
                      occurrence of an event giving rise to a claim       contract should be sent;
                      and the rights of the insurer in the           (xv) the details of the endorsements, add-on
                      circumstances;                                      covers attaching to the main policy;

                 (xii) any special conditions attaching to the       (xvi) that, on renewal, the benefits provided
                      policy;                                             under the policy and/or terms and
                 (xiii) the grounds for cancellation of the policy        conditions of the policy including premium
                      which in the case of a retail policy, for the       rate may be subject to change; and
                      insurer, can be only on the grounds of mis     (xvii) details of  insurer’s internal grievance
                      – representation, non-disclosure of material        redressal mechanism along with address and
                      facts, fraud or non co-operation of the             contact details of Insurance Ombudsman
                      insured                                             within whose territorial jurisdiction the
                      Explanation: Products approved as retail            branch or office of the insurer or the
                      policies under File and Use guidelines              residential address or place of residence of
                      notified by the Authority from time to time         the policyholder is located.
                      fall within the purview of retail policy
                      referred above.                                                  Continued in nest issues

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         Life Insurance Today                         January 2018                                            17







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