Page 52 - Banking Finance June 2025

ARTICLE

ences between patients and healthcare providers. government websites, portals, and forms more accessible
BharatGen's AI models can offer a solution to this problem, by generating content in regional languages. For instance,
making healthcare more inclusive and accessible. a farmer in Punjab trying to apply for a government subsidy
related to agriculture can do so in Punjabi, without strug-
AI-Powered Health Chatbots: BharatGen can be used to gling with Hindi or English. This would not only make pro-
develop multilingual health chatbots that provide prelimi- cesses more inclusive but also reduce errors and confusion
nary medical advice, answer health-related questions, or when citizens attempt to navigate these systems.
guide patients in understanding their symptoms. These
chatbots could interact with patients in various languages Virtual Government Assistants: AI-driven virtual assistants
(e.g., Hindi, Bengali, Telugu) and offer advice based on symp- powered by BharatGen can provide 24/7 support to citizens.
tom input. For example, a person suffering from a fever can A person applying for a ration card, pension, or any other
chat with an AI in their local language, get guidance on when government service can interact with a chatbot in their lo-
to see a doctor, and learn about common remedies. cal language. The assistant could help fill out forms, explain
documentation requirements, and even track application
Medical Content in Local Languages: Public health cam- status, all while supporting multiple Indian languages.
paigns often face difficulties in reaching rural populations
due to language barriers. BharatGen can generate multi- Real-time Translation: BharatGen can facilitate real-time
translation services for government workers and citizens,
media content (videos, audio, text) to inform people about
enabling seamless communication even when parties speak
critical issues like vaccination, hygiene, and nutrition, all in
different languages. A government official in Tamil Nadu can
local languages. For instance, a health advisory on the ben-
efits of COVID-19 vaccination can be tailored and shared in communicate with a resident from Uttar Pradesh in their
Assamese or Odia, ensuring that more people understand respective languages, with AI translating the conversation
and trust the message. instantly.

Long-Term Impact: BharatGen could empower millions of
Telemedicine and Diagnostics: AI-powered diagnostic sys-
citizens to access government services more easily, reduc-
tems can be designed to analyze symptoms provided by
ing the bureaucratic barriers that often hinder effective
patients in their local language and suggest possible condi-
public service delivery. This could lead to improved trust in
tions or tests. This would significantly help areas with few
government processes and greater civic engagement.
medical professionals, allowing for more efficient
telemedicine consultations.
Conclusion
Long-Term Impact: By bridging the language gap in BharatGen is more than just a technological project - it is a
healthcare, BharatGen could enhance the reach and effec- transformative initiative with the potential to reshape India's
tiveness of public health campaigns and medical services. AI landscape. By focusing on multilingual, multimodal AI
Over time, this would lead to improved health outcomes, solutions, BharatGen is positioning itself to bridge the digi-
particularly in rural and underserved areas. tal divide and promote inclusivity in the country's techno-
logical growth. While the project faces challenges, particu-
3. Government Services: Improving Access to Public Wel- larly in data privacy, infrastructure, and digital literacy, its
fare potential to revolutionize education, government services,
and content creation cannot be overstated.
Example: AI-Powered Government Service Assistants
India's vast population and diverse languages often pose a In the near future, BharatGen's innovations could also serve
challenge for accessing government services. BharatGen can as a blueprint for other countries with diverse linguistic
help streamline the delivery of these services, ensuring that populations, fostering global collaborations and setting new
all citizens, regardless of their language or location, can standards in multilingual AI development. The long-term
interact with government portals and receive the assistance impact of BharatGen is not just limited to technological
they need. advancements but also to the profound social changes it
could bring about, empowering millions and contributing to
Multilingual Government Portals: BharatGen can make a more equitable digital world.

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