Page 2 - CON Boardpack Nov 20191021 v00-01
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Contents
AGENDA ………………………………………………………………………………. 3
MINUTES: SAPPO Exec Board – 31 July 2019 …………………………………… 5
SAPPO Exec Board – 4 Sept 2019 ………………………………….. 15
FINANCE ........................................................................................................... 18
CONSUMER ASSURANCE ................................................................................ 20
CONSUMER EDUCATION AND COMMUNICATION ........................................ 25
RESEARCH AND DEVELOPMENT ...................................................................... 29
BUSINESS INTELLIGENCE .................................................................................... 31
BUSINESS DEVELOPMENT .................................................................................. 40
ADDENDA …………… ....................................................................................... 46
AGENDA …………. ........................................................................................... 48
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