Page 115 - SAD bookflip

CUSTOMER

• Inform your customer about the parts of the project where

you can give estimates

• Inform them when you will have better estimates

• Map out the whole set of estimates you intend to provide

• Offer the Build to Budget

• customer should understand the trade-offs of the

approach

• If customer still insists on precise estimates that you

cannot provide

• Explain why you cannot give it to them yet

• Make it clear that you want to cooperate